Shipping policy

Shipping & Delivery

 

Available delivery options and charges are shown at checkout. Processing and transit times can vary by item and destination; check any estimates shown before placing your order. We'll email tracking details when your order is dispatched.

If we cannot ship within the stated time, we'll contact you about the delay and your options, including any right to cancel for a refund.

Late or missing package? Check tracking, your delivery address, safe places, and household members, then email info@ravesuits.com with your order number and tracking details. Contact us when the delivery estimate has passed or tracking seems wrong. We'll investigate with the carrier and explain the resolution, including any refund required by law. You do not have to resolve a carrier claim alone.

Returns: Start eligible change-of-mind returns within 14 days of delivery for store credit. You pay return shipping unless the item is faulty or we sent the wrong item, when we cover it. No return or restocking fee applies. Original shipping is not refunded or credited except where required by law. See our Returns & Refunds policy (https://ravesuits.com/policies/refund-policy) .